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Did Ebay Change the Listing Page Again

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American multinational e-commerce corporation

This article is about the international corporation. For the song by "Weird Al" Yankovic, encounter eBay (vocal).

eBay Inc.
Formerly AuctionWeb (1995–1997)
Type Public

Traded as

 Nasdaq: EBAY
NASDAQ-100 Component
S&P 500 Component
Industry E-commerce
Founded September 3, 1995; 26 years agone  (1995-09-03)
Founder Pierre Omidyar
Headquarters San Jose, California, U.South.
37°17′43″Northward 121°55′34″Westward  /  37.2952°North 121.9260°Due west  / 37.2952; -121.9260

Area served

 Worldwide

Key people
  • Thomas J. Tierney (chairman)
  • Jamie Iannone (president​ & CEO)
Services Online shopping
Revenue Increase U.s.$x.8 billion (2019) [1]

Operating income

 Increase US$two.321 billion (2019) [1]

Cyberspace income

 Decrease US$1.792 billion (2019) [ane]
Total avails Decrease U.s.a.$18.174 billion (2019) [1]
Full disinterestedness Decrease Us$2.87 billion (2019) [i]

Number of employees

 ~13,300 (December 2019) [1]
Subsidiaries Auction Co., iBazar, GittiGidiyor, Thousand-Market, Half.com, Qoo10.jp
Website www.ebay.com

eBay Inc. ( EE-bay) is an American multinational e-commerce corporation based in San Jose, California, that facilitates consumer-to-consumer and business organization-to-consumer sales through its website. eBay was founded by Pierre Omidyar in 1995, and became a notable success story of the dot-com bubble. eBay is a multibillion-dollar business with operations in virtually 32 countries, every bit of 2019.[1] [2] The visitor manages the eBay website, an online sale and shopping website in which people and businesses buy and sell a broad diversity of appurtenances and services worldwide. The website is complimentary to use for buyers, but sellers are charged fees for listing items after a limited number of free listings, and an additional or dissever fee when those items are sold.[3]

In addition to eBay's original auction-style sales, the website has evolved and expanded to include: instant "Buy It Now" shopping; shopping by Universal Product Code, ISBN, or other kind of SKU number (via Half.com, which was close down in 2017); and other services. eBay previously offered online money transfers as part of its services (via PayPal,[4] which was a wholly endemic subsidiary of eBay from 2002 to 2015);[5] online classified advertisements (via Kijiji, or eBay Classifieds Group); and online consequence ticket trading (via StubHub).

History

1990s

The AuctionWeb was founded in California on September iii, 1995, by French-built-in Iranian-American computer programmer Pierre Omidyar every bit role of a larger personal site.[6] One of the first items sold on AuctionWeb was a broken light amplification by stimulated emission of radiation pointer for $14.83. Astonished, Omidyar contacted the winning bidder to inquire if he understood that the laser pointer was broken; the buyer explained: "I'm a collector of broken laser pointers."[7] [eight] It before long became the first online auction site allowing person-to-person transactions, and its popularity boomed.[9]

Reportedly, eBay was simply a hobby for Omidyar until his Internet service provider informed him he would need to upgrade to a business account due to his loftier website traffic. The monthly price increase from $30 to $250 prompted him to offset charging eBay users, who did not object.[ citation needed ] Chris Agarpao was eBay's commencement additional employee to process mailed check payments.[10]

Jeffrey Skoll was hired as the first new president of the visitor in early 1996. In November 1996, the E-Commerce platform entered into its outset third-party licensing deal, with a company chosen Electronic Travel Auction, to utilize SmartMarket Technology to sell airplane tickets and other travel products. Growth was phenomenal: from 250,000 auctions during all of 1996 to 200,000 in January 1997 alone.[xi] [6] [ verification needed ]

The company officially changed the name of its service from AuctionWeb to eBay in September 1997, subsequently Echo Bay Technology Group, Omidyar's consulting business firm. The domain name echobay.com was already taken by a gold mining company,[12] so Omidyar shortened it to eBay.com.[13] In 1997 the company received $6.7 one thousand thousand in funding from the venture capital firm Criterion Capital letter.[14]

The frequently repeated story that eBay was founded to help Omidyar's fiancée trade Pez candy dispensers was fabricated in 1997 past public relations manager Mary Lou Song to give the media a human-interest story more than appealing than Omidyar's original vision of a "perfect market".[15] [6] The Pez dispenser myth generated enormous publicity and led to explosive early growth among toy collectors.

The leader in the toy category quickly became Beanie Babies manufactured by Ty, Inc., the almost difficult toys to find in retail stores. Every bit collectors internationally were trying to complete their drove of Beanie Babies, Ty gear up the first business-to-consumer Web site, a secondary-market online trading post where people could trade their Beanie Babies. Withal, it was overwhelmed with unsortable listings, creating an urgent demand for a more efficient online trading system.[sixteen] [17] Beanie Babies speedily became the ascendant product on eBay, accounting for 10% of all listings in 1997, as collectors thronged eBay's user-friendly interface to search for specific Beanie Babies.

1000000 Whitman was hired by the board equally eBay president and CEO in March 1998. At the time, the company had 30 employees,[18] half a one thousand thousand users and revenues of $4.7 million in the United States.[xix]

On September 21, 1998, eBay went public.[20] In the risk factors department of the annual written report filed with the United states of america Securities and Exchange Committee in 1998, Omidyar notes eBay's dependence on the connected strength of the Beanie Babies market place.[16] [21] After eBay went public, both Omidyar and Skoll became instant billionaires: eBay's target of $eighteen per share was all but ignored equally the toll went to $53.50 on the first twenty-four hour period of trading.[22]

2000s

As the company expanded product categories beyond collectibles into about any saleable item, business grew quickly.[seven] In 2000, eBay had 12 million registered users and a cyberinventory of more than than iv.five million items on sale on whatever given day.[23] In 2001, eBay had the largest userbase of any e-commerce site.[9] In February 2002 the company purchased iBazar, a similar European auction spider web site founded in 1998,[24] and then bought PayPal on October iii, 2002.[25]

By early 2008 the company had expanded worldwide, counting hundreds of millions of registered users likewise as 15,000 employees and revenues of nearly $seven.7 billion. After nearly ten years at eBay, Whitman decided to enter politics. On Jan 23, 2008, the company appear that Whitman would footstep down on March 31, 2008, and John Donahoe was selected to get president and CEO.[26] Whitman remained on the board of directors and continued to advise Donahoe through 2008. In belatedly 2009 eBay completed the sale of Skype for $2.75 billion, but all the same owned 30% disinterestedness in the company.[27]

2010s

In 2012, eBay was charged by the Us Section of Justice with entering into not-solicitation agreements with other engineering science companies involving their highly skilled employees.[28]

On September 30, 2014, eBay announced it would spin off PayPal into a split up publicly traded company, a demand made nine months prior past activist hedge fund magnate Carl Icahn. The spinoff completed on July xviii, 2015. eBay's then principal executive, John Donahoe, stepped downward from that role.[29] [30] [31] Flipkart and eBay entered into a strategic partnership in 2017 nether which eBay Inc acquired a five.44% stake in Flipkart in exchange for its eBay India business for $211 Mn and a $514 Mn cash investment. As function of the partnership, Flipkart decided to use the eBay platform for global outsourcing.[32]

On January 31, 2018, eBay announced that they would replace PayPal as its chief payments provider with Netherlands-based get-go-up Adyen. The transition was set to be completed by 2021, merely PayPal would remain an acceptable payment selection on the site until farther notice.[33]

On September 21, 2018, it was reported that eBay would install a security fence around the perimeter of its San Jose headquarters in response to the YouTube headquarters shooting earlier that year.[34]

On July 31, 2019, the company acquired a 5.59 percent stake in Paytm Mall.[35]

On September 25, 2019, it was announced that Devin Wenig would exist stepping downwards every bit eBay'due south CEO, and that Scott Schenkel, senior vice president and main financial officer since 2015, had been appointed as the acting CEO.[36]

2020s

On April thirteen, 2020, it was appear that Jamie Iannone would go the CEO on April 27.[37] On June fifteen, 2020, eBay stated that[38] that five employees were terminated in September after a law enforcement notification in August because of a possibly criminal case of harassment of journalists perpetrated by some of the terminated employees.[39] [xl] [41] Half-dozen erstwhile employees were charged with Aggressive Cyberstalking. [42]

In July 2020, Adevinta announced to acquire eBay Classifieds Group.[43] The deal closed on June 25.[44]

Corporate affairs

Board of directors

As of October 2019 the board of directors was every bit follows:[45]

  • Thomas J. Tierney, co-founder of the Bridgespan Group, Chairman of eBay since March 2003
  • Fred D. Anderson, former managing managing director of Elevation Partners, director of eBay since July 2003
  • Anthony Bates, CEO of Genesys
  • Adriane Yard. Brown, advisor at Intellectual Ventures, LLC
  • Diana Farrell, CEO of JPMorgan Chase Institute
  • Logan Light-green, CEO of Lyft
  • Bonnie Hammer, Chairman, NBC Universal
  • Kathleen Mitic, CEO of Sitch, Inc.
  • Matt Murphy, CEO of Marvell Technology Group
  • Paul Pressler, Partner at Clayton, Dubilier & Rice, LLC
  • Bob Swan, CEO of Intel Corporation
  • Perry Traquina, CEO of Wellington Management Visitor
One-time board members
  • Pierre Omidyar, director since 1996 and chairman of eBay from May 1996 to May 2015. In 2020, it was announced that he volition be leaving the board, even so, will still hold the director emeritus title. Additionally, he could even so potentially attend lath meetings if invited, just won't have the right to vote.[46]
  • 1000000 Whitman. She was president and CEO of eBay from 1998 to 2008.
  • Jesse Cohn, Head of U.Due south. Equity Activism at Elliott Direction Corporation. He joined the board in 2019 and left the adjacent year.[46]

In September 2012, eBay introduced a new logo using a thinner variation of the Univers typeface,[47] installed on the website on October 10, 2012. It replaced the thicker Univers logo that had been used since eBay's inception in 1995. An all red eBay logo with the aforementioned type prepare was besides introduced to be used temporarily for various holidays.

  • 1995–2012

  • 2012–nowadays

Turn a profit and transactions

eBay generates revenue by a circuitous organisation of fees for services, listing product features, and a terminal value fee for sales gain past sellers. As of 2019 the U.s.a.-based eBay.com charges $0.35 every bit an insertion fee for a basic list without any adornments. The final value fee is x-12% of the total amount of the auction, which is the cost of the item plus shipping charges.[48] Reduced final value fees are available to business registered customers. Other eBay websites follow a similar fee construction, only with unlike price charges.

Nether United states of america law before 2018, a land could non require sellers located outside the country to collect a sales revenue enhancement, which fabricated making purchases on eBay more attractive to The states buyers. Sellers that operate as a business do follow state tax regulations on eBay transactions.[49] [l] Since 2018, changes to tax law in the United States forcefulness eBay (and other large marketplaces) to collect sales tax on whatever eBay purchase shipped to certain states.[51]

The company's business concern strategy includes increasing international merchandise.[52] [53] eBay has already expanded to over two dozen countries, including China and Republic of india. Strategic international expansion has failed in Taiwan and Japan, where Yahoo! had a caput start, and New Zealand, where Trade Me is the dominant online auction website. eBay likewise notably failed in Cathay due to contest from local rival Taobao.[54] eBay entered the Chinese market in 2002 and shut down its Chinese site in 2007.[55] In India, eBay's operations came to a halt[56] after it sold off its India operations[57] to state'south largest ecommerce company Flipkart, in the latter's $1.4Bn fundraise, where eBay was a participant.

In its Q1 2008 results, total payment book via PayPal increased 17%, but of the eBay auction site it was up 61%.[58]

For most listing categories, eBay sellers are permitted to offer a multifariousness of payment systems such as Escrow.com,[59] PayPal, Paymate, Propay, and Skrill.[60] Propay and Skrill were banned effective September 27, 2015, citing depression usage.[61]

Escrow.com is eBay's canonical escrow site. The transactions processed through Escrow.com largely are in relation to eBay Motors; all the same, they are not restricted to this blazon of listing.[59]

eBay runs an affiliate program under the name eBay Partner Network.[62] eBay chapter marketers were originally paid a percent of the eBay seller's transaction fees, with commissions ranging from 50% to 75% of the fees paid for an item purchased. In October 2009, eBay changed to an affiliate payout system that it calls Quality Click Pricing, in which affiliates are paid an amount adamant by an undisclosed algorithm. The total earnings amount is then divided by the number of clicks the chapter sent to eBay and is reported equally Earnings Per Click, or EPC. In October 2013, ePN launched a new pricing model. The new model is more transparent and is based on category-level base commission rates with bonuses bachelor for referring new and reactivated buyers.[63]

On April xviii, 2012, eBay reported a 29% Q1 revenue increase to $three.3 billion compared to their Q1 in 2011. Cyberspace income was reported to be at $570 meg for the quarter.[64]

For the financial yr 2017, eBay reported losses of United states$1.016 billion, with annual revenue of Usa$9.567 billion, an increment of 6.six% over the previous fiscal cycle. eBay'due south shares traded at over $35 per share, and its market capitalization was valued at over U.s.a.$27.2 billion in October 2018.

Year Revenue
in mil. USD$ 		Internet income
in mil. USD$ 		Full Avails
in mil. USD$ 		Price per Share
in USD$ 		Employees
2005[65] 4,552 1,082 11,789 15.65
2006[66] five,970 1,126 xiii,494 13.00
2007[67] 7,672 348 15,366 13.25
2008[68] viii,541 ane,779 15,592 ix.58
2009[69] 8,727 two,389 18,408 7.29
2010[70] 9,156 1,801 22,004 9.68
2011[71] 11,652 three,229 27,320 12.28
2012[72] 14,072 ii,609 37,074 16.61
2013[73] 16,047 two,856 41,488 21.03 33,500
2014[74] 8,790 46 45,132 21.01 34,600
2015[75] viii,592 one,725 17,755 25.00 xi,600
2016[76] 8,979 vii,266 23,847 27.08 12,600
2017[77] 9,567 −1,016 25,981 35.06 xiv,100
2018[78] 10,746 ii,530 22,819 34.31 14,000
2019[79] 10,800 ane,792 xviii,174 35.fifty 13,300

Environmental record

On May eight, 2008, eBay announced the opening of its newest building on the company's North Campus in San Jose, which is the beginning structure in the city to be built from the footing up to LEED Gold standards.[80] The edifice, the first the company had congenital in its 13-year beingness, uses an assortment of iii,248 solar panels, spanning 60,000 foursquare feet (5,600 m2), and providing 650 kilowatts of power to eBay's campus.[81] The array tin supply xv–18% of the company'due south full energy requirements, reducing the corporeality of greenhouse gases that would be produced to create that energy past other means.[81] SolarCity, the company responsible for designing the array, estimates that the solar panels installed on eBay'south campus will forbid 37 million pounds of carbon dioxide from being released into the environs as a upshot of replaced ability production over the next three decades. Creating an equivalent touch on to remove the same amount of carbon dioxide from the atmosphere would crave planting 322 acres (i.30 km2) of trees.

The design of the building also incorporates other elements to reduce its impact on the environs. The edifice is equipped with a lighting system that detects natural ambient light sources and automatically dims bogus lighting to save 39% of the ability usually required to light an office building. eBay's newest building likewise reduces demand on local water supplies by incorporating an eco-friendly irrigation system, and depression-flow showerheads and faucets. Even during construction, more than than 75% of the waste from construction was recycled. eBay too runs buses betwixt San Francisco and the San Jose campus to reduce the number of commuting vehicles.[fourscore] In 2014, eBay and several other Oregon businesses signed the Oregon Business organization Climate Declaration to promote local job growth and wearisome carbon pollution.[82]

Acquisitions

PayPal

On October 3, 2002, PayPal became a wholly owned subsidiary of eBay.[83] Its corporate headquarters were sited in San Jose, California,[84] United States at eBay's N First Street satellite office campus. On September 30, 2014, eBay Inc. announced the divestiture of PayPal equally an independent company, which was completed on July 20, 2015.[85]

Craigslist

In the summertime of 2004, eBay acknowledged that information technology had acquired 25% of classified listings website Craigslist. Former Craigslist executive Phillip Knowlton was the seller, and he insisted that his former employer was enlightened of his plans to divest his holdings. Initially, eBay bodacious Craigslist that eBay would not ask Craigslist to alter the way it did business concern.

In March 2005, eBay launched the classifieds service Kijiji. In Apr 2008, eBay sued Craigslist to "safeguard its four-twelvemonth financial investment", claiming that in January 2008, Craigslist took actions that "unfairly diluted eBay'southward economic involvement by more than than 10%".[86] Craigslist countersued in May 2008 "to remedy the substantial and ongoing impairment to off-white competition" that Craigslist claimed was constituted by eBay's actions every bit a Craigslist shareholder.[87] In September 2010, Delaware Approximate William Chandler ruled that the actions of Craigslist were unlawful and that the actions were taken by Craigslist founders Jim Buckmaster and Craig Newmark had "breached their fiduciary duty of loyalty", and restored eBay'southward stake in the visitor to 28.four% from a diluted level of 24.85%.[88] Even so, the judge dismissed eBay's objection to a staggered board provision, citing that Craigslist has the right to protect its own trade secrets.[89] [xc] eBay spokesman Michael Jacobson stated "Nosotros are very pleased that the courtroom gave eBay what it sought from the lawsuit."[88]

Skype

In October 2005, eBay Inc. acquired Skype Technologies,[91] developer of the Skype VoIP and Instant messaging service, significantly expanding its client base to more than 480 million registered users worldwide. eBay subsequently sold a majority stake in Skype in November 2009, while retaining a minority investment.[92] This somewhen led to the sale of the unabridged Skype business to Microsoft for $8.5 billion in May 2011.[93]

StubHub

StubHub's acquisition by eBay was appear in Jan 2007 for a reported $310 million.[94] [95] [96] Co-ordinate to CNN Money, 2007 was a very successful year for the company, treatment 5 million individual transactions, more in the previous six years combined of its history.[97] Staffing at StubHub had increased to 350 workers by the time of the sale.[96] 8 months after the acquisition, StubHub reached an exclusive agreement with Major League Baseball (MLB).[97] They go a piece of the 25% in commissions StubHub earns on either end of a sale. Ticketmaster filed a lawsuit against StubHub and eBay in 2007, alleging "intentional interference" with Ticketmaster's contractual rights.[98] In Nov 2019, eBay agreed to sell StubHub to Viagogo for $iv.05 billion in greenbacks;[99] the sale was completed in Feb 2020.[100]

Qoo10.jp

In Apr 2018, eBay caused the Japanese segmentation of Qoo10, a marketplace place driven past Giosis and having the 4th GMV in Japan, for a reported $573 million.[101] With the close of the transaction, eBay also has relinquished its investment in Giosis' not-Japanese businesses. This acquisition expands eBay's footprint in Japan, i of the largest east-commerce markets in the world. eBay made an initial investment in Giosis Pte. Ltd. in 2010. Since and then, Giosis has established dynamic marketplace businesses across Asia. eBay's Nihon business organisation, including Giosis' Japan business, will study into Jooman Park, senior vice president of eBay's Asia Pacific region.[102]

Employ for data analysis

eBay is a publicly visible market place which has attracted interest from economists, who accept used it to clarify aspects of buying and selling behavior, sale formats, etc., comparing them with previous theoretical and empirical findings.

Reckoner information systems researchers have also shown interest in eBay. Michael Goul, Chairman of the Computer Information Systems department of the W. P. Carey School of Business at Arizona State Academy, published an academic case based on eBay'due south big data direction and employ in which he discusses how eBay is a data-driven visitor that processes 50 petabytes of data a 24-hour interval.[103]

eBay uses a arrangement that allows different departments in the visitor to bank check out data from their data mart into sandboxes for assay. According to Goul, eBay has already experienced significant business successes through its data analytics. eBay employs 5,000 information analysts to enable data-driven determination making.[103]

Third political party

In 2006, the accounting software company Intuit launched a web-based donation tracking service called ItsDeductible. The service uses data from eBay to assist users assign a market value to the items they donate.[104]

Visual search

In July 2017, eBay released an image search capability assuasive users to find listings on the site that match an detail depicted in a photo, using artificial intelligence and machine learning technologies.[105]

GCHQ

UK'due south GCHQ has a suite of tools for monitoring target use of eBay, named ELATE.[106]

Items

Millions of collectibles, decor, appliances, computers, furnishings, equipment, domain names,[107] vehicles, and other miscellaneous items are listed, bought, or sold daily on eBay. In 2006, eBay launched its Business & Industrial category, breaking into the industrial surplus business. Mostly, anything tin can be auctioned on the site as long as information technology is not illegal and does not violate the eBay Prohibited and Restricted Items policy.[108] Services and intangibles can exist sold, too. Large international companies, such as IBM, sell their newest products and offer services on eBay using competitive auctions and fixed-priced storefronts. Separate eBay sites such as eBay US and eBay UK let the users to trade using the local currency. Software developers can create applications that integrate with eBay through the eBay API past joining the eBay Developers Program.[109] In June 2005, there were more than 15,000 members in the eBay Developers Program, comprising a broad range of companies creating software applications to support eBay buyers and sellers as well as eBay Affiliates.

Numerous government and police agencies[110] around the world now utilise eBay every bit well every bit traditional auctions to dispose of seized and confiscated appurtenances.

Controversy has arisen over certain items put up for bid. For instance, in late 1999 a human offered ane of his kidneys for sale on eBay, attempting to profit from the potentially lucrative (and, in the The states, illegal) market for transplantable human being organs.[111]

eBay North First Street satellite office campus (home to PayPal)

Beginning in August 2007, eBay required listings in "Video Games" and "Health & Beauty" to take its payment arrangement PayPal and sellers could only accept PayPal for payments in the category "Video Games: Consoles".[112] Starting January ten, 2008, eBay said sellers can only have PayPal as payment for the categories "Computing > Software", "Consumer Electronics > MP3 Players", "Wholesale & Task Lots > Mobile & Dwelling house Phones", and "Business, Office & Industrial > Industrial Supply / MRO".[113] eBay announced that starting in March 2008, eBay had added to this requirement that all sellers with fewer than 100 feedbacks must offer PayPal and no merchant account may be used as an alternative.[114] [115] This is in addition to the requirement that all sellers from the United Kingdom have to offer PayPal.[116]

Further, and as noted below, it was a requirement to offer PayPal on all listings in Australia and the Uk. In response to concerns expressed past the Australian Contest & Consumer Commission, yet, eBay has since removed the policy on the eBay.com.au website requiring sellers to offer PayPal as a payment option.

On April 24, 2006, eBay opened its new eBay Express site, which was designed to work like a standard Net shopping site for consumers with United States addresses.[117] Before it airtight in 2008, selected eBay items were mirrored on eBay Express, where buyers used a traditional digital shopping cart to purchase from multiple sellers.[118] The Great britain version was launched to eBay members in mid-October 2006, simply on January 29, 2008, eBay announced its intention to close the site.[119] The German version, eBay Limited Germany,[120] was as well opened in 2006 and airtight in 2008.

At the 2008 eBay Developer'southward Conference, eBay announced the Selling Manager Applications program (SM Apps).[121] The plan allows approved developers to integrate their applications directly into the eBay.com interface.[122] The applications created by developers are available for subscription by eBay members who too subscribe to Selling Managing director.

eBay maintains a number of specialty sites including the word boards, groups, reply center, conversation rooms, and reviews and guides. eBay's mobile offerings include SMS alerts, a WAP site, Coffee ME clients, and mobile applications for Windows Phone, Android OS, and Apple iPhone.

The initiative Choice in eCommerce was founded on May 8, 2013, by several online retailers in Berlin, Germany.[123] [124] [125] [126] [127] [128] [129] [130] [131] The crusade was, in the view of the initiative, sales bans and online restrictions by private manufacturers. The dealers felt cut off from their primary sales channel and thus deprived them the opportunity to use online platforms like Amazon, eBay, or Rakuten in a competitive market place for the benefit of their customers.

Unusual items

Many unusual items take been placed for sale on eBay, including at least two previously undiscovered species, including the Coelopleurus exquisitus sea urchin.[132] [133]

Prohibited or restricted items

In its primeval days, eBay was nearly unregulated. Even so, as the site grew, it became necessary to restrict or prohibit auctions for diverse items. Note that some of the restrictions relate to eBay.com (the US site), while other restrictions apply to specific European sites (such as Nazi paraphernalia). Regional laws and regulations may apply to the seller or the buyer. Generally, if the auction or ownership of an particular is regulated or prohibited past one or more than states, eBay will not permit its list. Among the hundred or so banned or restricted categories:

  • Tobacco (tobacco-related items and collectibles are accepted.)[134]
  • Booze (booze-related collectibles, including sealed containers, as well as some vino sales by licensed sellers are allowed, some sites such as ebay.com.au permit licensed liquor sales)[135] (eBay appear September 21, 2012, it will begin removing listings for beer and liquor from its site after a story was aired on ABC series xx/twenty.)[136]
  • Drugs and drug paraphernalia[137]
  • Items that "promote or glorify hatred, violence, racial, sexual, or religious intolerance, or promote organizations with such views". This includes Nazi paraphernalia, although in that location are exceptions to this rule for Nazi items such as stamps, letters, and envelopes displaying Nazi postmarks (must comply with the currency and stamp policy)
  • Items depicting the Confederate battle flag.[138]
  • Bootleg recordings[139]
  • Firearms and ammunition (equally of January one, 1999),[140] including any parts that could exist used to get together a firearm as well as (as of July 30, 2007) any firearm part that is required for the firing of a gun, including bullet slugs, brass casings and shells, slides, cylinders, magazines, firing pins, trigger assemblies, etc. Diverse types of knives are also forbidden.
  • Law and emergency service vehicular alarm equipment such as blood-red or blue lights and sirens (antiquarian or collectible items are exempt)
  • Intentionally soiled underwear (see Panty fetishism) and dingy used clothing[141]
  • Forged, illegal, stolen, or confidential documents, which include passports, Social Security cards, drivers licenses, voter registration cards, birth certificates, school documents, medical records, financial data, authorities license plates, or government classified information documents. Any item that is used to change documents is likewise restricted.[142]
  • Homo trunk parts, organs, and remains (with an exception for skeletons and skulls for scientific study, provided they are not Native American in origin)[143]
  • Live animals (with certain exceptions)[144]
  • Certain copyrighted works or trademarked items[145]
  • Lottery tickets, sweepstakes tickets, or any other gambling items.[146]
  • Military hardware such as working weapons or explosives with the exception of demilitarized vehicles.
  • Any object of Iranian, Cuban, Syrian or North Korean origin.[147]
  • Enriched uranium, plutonium, and other fissile cloth.
  • Sure categories of sexually oriented fabric, which must be listed in the "Adult Only" category,[148] yet certain items prohibited:[148]
    • Child pornography
    • Materials deemed obscene, including animality, necrophilia, rape, coprophilia, and incest
    • Used sexual activity toys
    • Services including any sexual practice
    • Links to sites that contain prohibited items
    • Adult products that are delivered digitally
  • Virtual items from massively multiplayer online games, restrictions that vary by country[149] [150]
  • Ivory products[144]
  • Knives, other than some cutlery, are prohibited in the Britain following the criminal importation into the UK (past BBC Watchdog researchers) of several knives that were already illegal to own or import under existing UK legislation. The ban likewise includes empty leather knife scabbards if they are listed under the category of "knives" on i of the eBay sites[151]
  • Fortune-telling and witchcraft-related services[152]
  • Souls, ghosts, and other "items whose beingness cannot be verified" are prohibited.[153] [154] [155]
  • Surgical masks, hand sanitizer, disinfecting wipes, and other products associated with COVID-19 pandemic in social club to stop price gouging [156] [157]
  • Many other items are either wholly prohibited or restricted in some manner.[158]

Bidding

Auction-style listings

Behest on eBay (old or new)'s sale-style listing is called proxy behest and is essentially equivalent to a Vickrey auction (sealed-bid), with the following exceptions.

  • The winning bidder pays the second-highest bid plus one bid increment corporeality (that is, some small predefined amount relative to the bid size), instead of simply the highest bid. However, since the bid increment amounts are relatively insignificant compared to the bid size, they are not considered from a strategic standpoint.[159]
  • The highest applicant's bid is sealed, as in a Vickrey auction, but the electric current winning bid (2d highest plus one increment) is displayed throughout the auction to allow price discovery.[160]
  • Because eBay's sale-style listings are sealed-bid, it is normally to all bidders' reward that bids are made only at the very end of the auction (except for an initial minimum bid, that cancels out a "Buy Information technology Now" selection, or prevents the seller from ending the listing early). Early bids volition usually not increase the bidder'due south chance of winning the sale, and volition often heighten the item's final toll (winning bid) for the eventual winner.
  • eBay also allows sellers to offer a "Purchase it At present" price that will cease the auction immediately. The Purchase It At present price is available until someone bids on the particular, or until the reserve price is met. When the Buy Information technology Now option disappears, the auction-style listing proceeds normally.[161]

Seller ratings

In 2008, eBay implemented a system of seller ratings with 4 categories. Buyers are asked to rate the seller in each of these categories with a score of 1 to five, with five beingness the highest rating. Different the overall feedback rating, these ratings are anonymous; neither sellers nor other users learn how individual buyers rated the seller. The listings of sellers with a rating of 4.3 or below in any of the four rating categories appear lower in search results. Power Sellers are required to have scores in each category above four.v.[162] [163] [164] [165] [166]

In a reversal of roles, on January 24, 2010, Auctionbytes.com held an open up survey in which sellers could rate eBay, every bit well equally competing auction and marketplace sites.[167] In the survey, users were asked to rank 15 sites based on five criteria: profitability, customer service, communication, ease of utilize, and recommendation.

eBay was ranked 13th,[168] afterwards other large sites such as Amazon and Craigslist, as well every bit bottom-known selling sites such as Atomic Mall, eCRATER, and Ruby Lane. In private category rankings, eBay was rated the worst of all the 15 sites on customer service and communication, and average on ease of utilize. Some respondents stated they would accept given eBay a rating of 10, three to five years ago. eBay was rated 12th out of fifteen in the Recommended Selling Venue category.

Charity auctions

Using MissionFish as an arbiter, eBay allows sellers to donate a portion of their auction proceeds to a charity of the seller's choice.[169] The program is called eBay Giving Works in the US, and eBay for Charity[170] in the United kingdom of great britain and northern ireland. eBay provides a partial refund of seller fees for items sold through clemency auctions.[171] Every bit of March 4, 2010, $154 million has been raised for US nonprofits by the eBay Customs since eBay Giving Works began in 2003.[172]

Some high-profile clemency auctions have been advertised on the eBay home page.[173] Every bit of June 2010, the highest successful bid on a single detail for charity was for the annual "Ability Lunch"[174] with investor Warren Buffett at the famous Smith & Wollensky Steakhouse in New York. The winning bid was $2.63 million with all of the proceeds going to the Glide Foundation. The winning bidder was not made public, merely was able to bring up to vii friends to the lunch. In 2012, a higher bid, of $3.46 million, also going to the Glide Foundation, won a lunch with Cafe.[175] In 2016 an bearding bidder won a $iii.45 million lunch with Warren Buffett and the money raised from the auction was given to Glide Foundation.[176]

The previous highest successful bid on a single item for clemency was for a alphabetic character[177] sent to Mark P. Mays, CEO of Articulate Channel (parent company of Premiere Radio Networks the production company that produces The Blitz Limbaugh Prove and Glenn Brook Plan) by Senator Harry Reid and forty other Democratic senators, complaining about comments fabricated by bourgeois talk bear witness host Blitz Limbaugh. The winning bid was $2,100,100, with all of the proceeds going to the Marine Corps-Police force Enforcement Foundation, benefiting the instruction of children of men and women who have died serving in the military. The winning bid was matched past Limbaugh in his largest charity donation to date.[178]

In 2007, eBay Canada partnered with Montreal-based digital branding agency CloudRaker to develop a entrada to raise money for Sainte-Justine children'southward hospital in Montreal. They aligned themselves with Internet miracle Têtes à claques to create an eBay auction based on popular T-A-C character Uncle Tom, an infomercial host who pitches absurd products. eBay and CloudRaker reproduced Uncle Tom's imaginary products, The Body Toner Wing Swatter, The Willi Waller Potato Peeler, and the LCD Shovel and sold them online. In half-dozen weeks, they raised $fifteen,000 for Hôpital St-Justine with one fly swatter, one potato peeler, and one shovel, a world tape. The Body Toner Fly Swatter sold for $8,600, the Willi Waller Potato Peeler sold for $3,550, and the LCD Shovel sold for $2,146.21.

Shipping

During sale setup, eBay provides shipping-method choices to sellers: ordinary mail, limited mail service, and/or courier service. The seller may cull to offer just one shipping method to buyers, or the seller may offer buyers a option of options.

Very-depression-value items shipped straight from China are sometimes shipped past surface mail (seamail), which is inexpensive but takes 1 to two months.[179] If the heir-apparent is in a hurry, he or she might exist able to pay an actress fee to upgrade to second-class Surface Air Lifted shipping or to fantabulous airmail shipping.

Since 2012, eBay has been enlisting sellers into its "Global Shipping Programme". If a seller uses the program, not-domestic buyers pay a fee to Pitney Bowes. The seller sends the item to a Pitney Bowes facility in the U.s. (or the U.k.), which then forwards it to the buyer, taking intendance of all international shipping requirements. The program is claimed to enhance the product choice available to international buyers.[180]

In March 2022, eBay stopped shipping in Russia and Ukraine due to the 2022 Russian invasion of Ukraine.[181]

Controversies and criticism

Common eBay criticisms involve the policy of requiring the utilise of PayPal for payments and concerns over fraud, forgeries and intellectual property violations in sale items.[ commendation needed ] There are also issues of how negative feedback after an auction can outset the benefits of using eBay as a trading platform.[ citation needed ] eBay has been criticized for not paying UK taxes: the Sunday Times reported in October 2012 that eBay paid merely £1.2m in tax on sales of over £800m.[182]

2014 security breach

On May 21, 2014, the company revealed that the consumer database of usernames, passwords, phone numbers, and physical addresses had been breached between late Feb and early March. Users were advised to change their passwords; to expedite this, a "change password" feature was added to profiles of users who had not withal washed so. The Syrian Electronic Army took responsibility for the assault. The Bounding main said that even though the hack revealed millions of users' banking details to them, they would not misuse the data. They had replaced the front pages of the websites with their own logo, chosen "Defacing" in technical terms. The hack acquired eBay's share price to crash in intra-day trade as a result of the breach of security.[183] [184] [185] [186]

Stalking scandal

A cyberstalking and harassment campaign conducted in 2019 against an online newsletter led to charges made public in 2020 against seven members of eBay's global security team, likewise every bit arrests of 2 of those charged. Wenig, the company'south CEO at the time of the harassment campaign, has not been not charged.[187] [188] [189] [190]

Encounter also

  • Alibaba Group, Chinese e-commerce visitor
  • eBay 5. Bidder'south Edge
  • Tiffany (NJ) Inc. v. eBay Inc.
  • Shopping neutral
  • ShopWorn

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External links

  • Official website Edit this at Wikidata
  • ebay - YouTube
  • Business data for eBay Inc:
    • Google Finance
    • Yahoo! Finance
    • SEC filings

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Source: https://en.wikipedia.org/wiki/EBay

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